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My Macbook Pro doesnt connect to the internetttt

PostPosted: Mon Dec 25, 2006 12:38 pm
by chibiphonebooth
I just got a Macbook Pro for Christmas, and I love it, but I am new to Macs. I've delt with PCs my whole life. i have a Macbook 10.4.6 and whatever I do, it won't connect to the internet. I know it has an airport in the laptop, but everytime I try to get it to hook up to the 2wire connection we have in our house, it says Error.

I don't know what to do!


;-;

anyone have a mac???

PostPosted: Mon Dec 25, 2006 1:25 pm
by samuraidragon
Yes I do. Explain your current internet setup in more detail.


Btw, I'm drooling right now. XD

PostPosted: Mon Dec 25, 2006 1:41 pm
by chibiphonebooth
well, everytime we try to get the AirPort to access the internet, we pick the internet connection that we have in the house and put in the password, and then it says "Error"

what do you want to know, exactly?

PostPosted: Mon Dec 25, 2006 2:08 pm
by samuraidragon
What kind of router is it, is it Mac compatible?

PostPosted: Mon Dec 25, 2006 2:21 pm
by chibiphonebooth
ermm... i dont know. :/

it's sbc yahoo 2wire.

but my friend has the same laptop, and she can connect to my internet just fine.

PostPosted: Mon Dec 25, 2006 3:07 pm
by samuraidragon
She could but you couldn't? Odd. Did you try the Network Assistant? That's the easiest way to setup an internet connection.

I'm not quite sure what to tell you though. If you selected the network and entered the password, the only thing I can think of is not having the right password, but that seems unlikely.

PostPosted: Mon Dec 25, 2006 3:23 pm
by chibiphonebooth
yeah, i've done that. :/


wierd, right?

PostPosted: Mon Dec 25, 2006 3:25 pm
by samuraidragon
Yes, it's quite odd. I'm not sure what I can tell you without looking at the computer myself. I'm sorry.

Since it is new though and therefore under waranty, if there is an Apple Store near you, you can call them up and see if they can do anything for you.

PostPosted: Mon Dec 25, 2006 3:57 pm
by Mr. Rogers
I have 2wire...i hate it.

You might have to configure the mac to connect to the internet. Did you try typing in a security code of some sort? I have to type in the serial number of the router before I can connect.

PostPosted: Mon Dec 25, 2006 5:01 pm
by chibiphonebooth
yeah... you mean the 10 digit code?

i tried that and it says 'unable to connect to 2wire' or something like that.

PostPosted: Wed Dec 27, 2006 9:02 am
by samuraidragon
Having any luck so far?

PostPosted: Thu Dec 28, 2006 7:15 am
by Mithrandir
You might want to try rebooting the 2wire router to see if that helps, if not, let me know. I'll see if I can dig up some better advice on the mac help lists.

PostPosted: Thu Dec 28, 2006 9:44 am
by chibiphonebooth
i fixed itttt!!! YAYYYYYYYY

thanks guysss

PostPosted: Thu Dec 28, 2006 10:23 am
by samuraidragon
Run Software Update under the Apple menu first, since you should be at system 10.4.8 plus you want all the updates it'll give ya.